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Reporting Best Practices for B2B Agencies in 2025
In 2025, reporting isn’t just about numbers—it’s about turning data into strategy. Modern B2B agencies are moving beyond vanity metrics and focusing on insights that show real business impact. From integrating CRM and marketing data to combining dashboards with human interpretation, discover how to make your reports more actionable, transparent, and client-focused.
Ritch Saint-Jean
Nov 114 min read


Application-to-Person (A2P) Messaging: How Small Businesses Can Stay Compliant and Competitive
Application-to-Person (A2P) messaging is reshaping how small businesses connect with customers. In 2025, stricter regulations demand clear consent, while personalization and omnichannel strategies boost engagement. With AI automation and data insights, small businesses can stay compliant, competitive, and customer-focused—balancing efficiency with the human touch needed to build trust and loyalty.
Ritch Saint-Jean
Oct 25 min read


How AI Is Transforming Digital Presence Optimization
Digital presence is no longer just about showing up on Google. To stay visible, businesses need to adapt, optimizing across social platforms, leveraging AI, and embracing video to truly engage customers.
Ritch Saint-Jean
Aug 284 min read


3 Future Trends In Digital Presence Optimization
Even the most basic digital presence optimization practices can be enough to put your business on the online radar of your customers.
Ritch Saint-Jean
Aug 143 min read


Automation and Follow-Up System for Plumbers: Never Miss a Lead Again
Running a successful plumbing business is about more than just fixing leaks—it's about managing relationships, responding quickly, and staying organized. In a world where every minute counts, having a well-designed CRM system can help you grow your plumbing business by up to 5x.
Ritch Saint-Jean
Jul 24 min read


Importance of Digital Presence in 2025
Google Search Optimization In today’s real estate landscape, a strong digital presence is no longer optional—it's essential. As more...
Ritch Saint-Jean
May 162 min read


Twilio: A2P Setup Guide (Best practices):
Are you wondering what A2P best practices messaging is? A2P stands for Application-To-Person. This Phone System or Application, it...
Ritch Saint-Jean
Jan 132 min read


AI Integration in Business: Elevating Marketing Strategies with Softlink IQ
In today's fast-paced digital landscape, businesses constantly seek innovative ways to streamline operations, enhance customer...
Ritch Saint-Jean
Sep 17, 20244 min read


Case Study: Building Eddy Banxs the Barber's Website for Success
At Softlink IQ , we pride ourselves on delivering top-notch web development services tailored to our clients' specific needs. One of our...
Ritch Saint-Jean
Aug 16, 20242 min read


A2P 10DLC Everything you need to know
In an era where communication is the lifeblood of business operations, companies continuously seek innovative ways to connect with their...
Ritch Saint-Jean
Jul 10, 20243 min read
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